Privacy Policy (hereinafter, the “Website”) is operated by Ad Hoc Developments S.L., (hereinafter, “Adoc”, “we” or “our”) with N.I.F. number B87778601 whose registered office is at Crisol, 3, 28522 Rivas Vaciamadrid – Madrid. At Adoc we know how important privacy is for the users of our Website (hereinafter, the “Users”) and we strive to clearly explain how we collect, use, disclose, transfer and store your information. This Privacy Policy provides a general description of our practices regarding the use of such information. This Privacy Policy, together with that included in the different forms available at each moment on the Website, is applicable to personal information collected on the occasion of the services provided by Adoc through the Website, as well as to that collected through applications or services of Adoc that refer to this Privacy Policy or contain any link to it (hereinafter, collectively the “Services”).

Please note that the Privacy Policy is applicable regardless of the device you use to access the Website or use the Services, be it a mobile phone, a tablet, a TV or another device. It is important that you read the Privacy Policy carefully because every time you access and use our Services you will be accepting the practices described in it. If you do not accept the practices described in the Privacy Policy, you must not access the Website or use the Services.

It is also important that you consult the Privacy Policy frequently in case it has been updated. If we update the privacy policy, we will inform you of the changes that we consider relevant by means of a notice on the Website or in the relevant Services. By accessing the Website or using our Services after we have made such notice, you will be accepting the new practice (s) identified in the update. The most updated version of the Privacy Policy will always be available here.

What information do we collect about you?

In general, you can use the Website without providing any personal information, notwithstanding the provisions of the Cookies Policy

Information that you provide us directly

The information we collect is that indicated in the relevant data collection forms included in the Website or in the corresponding Service and could include, but is not limited to:

Name, surnames, ID, date of birth, and contact information, including postal and email address, profession, fax, number or telephone numbers, etc.
Information about billing, credit or debit card information and the transaction.

In relation to the information that is collected through the Website, we inform you that the fields marked with an asterisk in the different data collection forms are obligatory. In the event that you do not provide the information requested through these fields, Adoc may, in its sole discretion, not process the corresponding query or Service requested by the User.

When completing any form providing their personal data, the User guarantees the authenticity, accuracy and veracity of all the information provided, committing to keep updated the personal data that you provide so that they respond, in every moment, to your real situation. The User shall be solely responsible for false or inaccurate statements and the damages that they may cause to Adoc.

Information about your use of the Website

In addition to the information you provide, we may collect information about your use of our Website in accordance with our Cookies Policy.

How do we use your information?

The data collected through the Website is used by Adoc with the purpose of registering you in the Service you requested, the commercialization of the products offered on the Website, answering your queries, claims or requests for information, as well as for the compliance, maintenance, development, control and improvement of the relationships that, in its case, it maintains with Adoc.

Additionally and after obtaining your consent, Adoc may use the information provided by the User for any of the following purposes:

  • For monitoring, evaluation and analysis of our market, customers, products and services (including asking your opinion about our products and services and conducting surveys among customers);
  • For the realization of segmentations of your data and elaboration of profiles, in order to be able to send you personalized information of the products and services of Adoc. The realization of this treatment could involve the combination of the information we collect about the User through this Website with data that we provide or have facilitated through other means or that are lawfully provided to us by third parties;
  • Subject to and in accordance with the section “Direct Marketing” contained in this Privacy Policy, for marketing purposes;
  • For the realization and management of prize draws, contests or promotions;
  • To offer support and technical assistance in relation to our products;

How do we collect this information?

We collect information about Users through several methods:

When they provide information through the Website through the different forms included in it or through the registration form included in the corresponding Service; Y
In some sections of the Website, through the use of automatic information collection procedures (cookies), subject to the provisions of the corresponding Cookies Policy. You can consult our Cookies Policy at the following link

We do not collect an excessive amount of information from Users, nor data that is not adequate and relevant for the purposes for which it was collected.

To whom do we disclose your information?

We will not disclose to third parties personal data referring to Users without their consent, except in those cases where permitted by current law at any time or when requested by a competent authority.

Without prejudice to the provisions of the section “Consent for the international transfer of data”, we will not disclose your personal data to Adoc Group Companies and / or third parties in case they do not belong to the European Economic Area, without having previously obtained their consent and without having previously adopted the measures that ensure that your personal data will be conferred the same degree of protection as that required by the applicable regulations on data protection.

We will take all reasonable precautions to ensure that those of our employees who have access to information about Users have received adequate training to ensure that they treat their personal data exclusively in accordance with this Privacy Policy and our obligations under the terms of this Privacy Policy. the regulation on data protection.

What do we do to keep your information safe?

We have implemented reasonable technical and physical measures to protect the information we collect through the Website. However, you must take into account that, although we take reasonable measures to protect your information, no website, webcast, computer system or wireless connection is absolutely secure.

Rights of access, rectification, cancellation and opposition

The User has the right to exercise at any time their rights of access, rectification, cancellation, and opposition to the processing of their data, by going to that effect to the postal address of Adoc indicated in this Privacy Policy or to the email address info @, accompanying in both cases a copy of your ID or equivalent official document proving your identity.


Our Website may contain links to third-party websites that are beyond our control. We are not responsible for the security or privacy of any information collected on websites or other third-party services. You should exercise extreme caution and review the privacy policies applicable to third-party websites that you use.

Direct marketing and your preferences

Direct marketing

In the event that this is indicated at the time of data collection, the User is authorizing Adoc to use the personal data provided in order to provide information on products and services, promotions, and special offers, including that information that we consider of interest to the User from the analysis of the different information that you provide or result from browsing through the Website or the use of the Services.

In this way, depending on the consent given, we may send you this information using any of the following means:

  • – Email;
  • – telephone (including automated calls, that is, a call that delivers a pre-recorded message with promotional and advertising content on your phone);
  • – SMS text message or any other form of electronic message (including MMS, graphic messages, video messages, instant messages, etc.);
  • – post mail;
  • – fax;
  • – any other equivalent means that we deem pertinent at each moment.

The User may at any time revoke the consent given, as well as oppose the processing of their data for the purposes set out in this section in the manner provided in the section “Rights of access, rectification, cancellation and opposition”.

Your preferences about direct marketing

When your consent is required, we will normally ask you to mark an “opt-in” box in those sections of the Website where we request personal information. The “opt-in” box may or may not be divided into different kinds of information or different marketing media. The marking of the corresponding box implies the provision of your express consent for the processing of your data for marketing purposes in the terms and through the means indicated in each case.

Social Networks Plugins

Our Website makes use of social network plugins (“Plugins”). When you use Plugins, information regarding their use could be transferred directly from the Website to the operator of the social network. We have no control over the data collected by the Plugin. If you are connected to a social network, your use of our Website may be reflected in your social network account. If you interact with the Plugins, for example, by clicking on “Like”, “Follow” or “Share”, or by entering a comment, the information can be automatically displayed in your social network profile. Even if you have not logged in to your social network account, Plugins may transmit your IP address to social network operators. Please keep it in mind when using our Website.